Policies & FAQ

Policies & FAQ2026-08-03T09:47:19-07:00

Policies and APA Regulations

Advance registration is strongly recommended. Payments can be made through this website by credit card. Your information is secured and cannot be accessed by us. If you have concerns about the payment, please contact Dr. Amy Rosett at info@insightsintoaging.com at least two weeks in advance of the class.

Participants receive a CE certificate electronically via email after completing the full program. The number of CE hours awarded is stated in each course description. In order to earn CEs, full attendance is required; no partial credit is offered. Please note that the California Board of Behavioral Sciences (BBS) accepts CEs from APA approved sponsors, allowing LCSWs, MFTs and LPCCs to earn CEs.

Attendance at live classes will be documented through the Zoom chat.

Taking a course through homestudy requires passing a post-test. You will have three chances to pass the test with a minimum score of 75%. If you need to retake the test, you will have access to the course material. Please note that the instructors write the post-tests questions to ensure that you have learned the material presented in the course.

Cancellation requests must be received in writing at least two weeks in advance to receive a full refund. There will be a $30 processing fee. If Insights into Aging needs to cancel a class, the registration fee will be fully refunded, applied to the same class when rescheduled or applied to another class.

Insights into Aging will make all reasonable accommodations to meet the needs of participants with disabilities. Please contact Dr. Amy Rosett at info@insightsintoaging.com with any questions and to discuss specific needs as far in advance as possible.

Any complaints by participants will be handled promptly, respectively and with confidentiality. Please contact Dr. Amy Rosett in order to receive the written grievance policy. If you prefer, you may contact Dr. Stacy Reger.

There is no financial or other commercial support for programs offered or to the instructors unless otherwise noted.

Insights into Aging is approved by the American Psychological Association to sponsor continuing education for psychologists. Insights into Aging maintains responsibility for this program and its content.

Frequently Asked Questions

What is the mission of Insights into Aging?2026-08-02T17:45:25-07:00

Insights into Aging is a continuing education (CE) company, dedicated to providing high-quality, evidence-based CE programs for psychologists and others with knowledge, clinical skills, cultural competency, and ethical decision-making to serve older adults with dignity, respect, and excellence.

What topics are covered by Insights into Aging?2026-08-02T17:39:00-07:00

Most things aging-related! Our courses focus on the full spectrum of aging-related practice, including psychotherapy, assessment, neuropsychology, capacity assessment, ethics and culturally responsive care, caregiver issues, long-term care, ageism, Medicare issues, and so much more. They are developed by geropsychologists and other professionals with expertise in aging.

Who will benefit from your courses?2026-08-02T17:41:01-07:00

Our courses are designed primarily for psychologists, neuropsychologists, geropsychologists, social workers, LMFTs, LPCs, LPCCs, physicians, nurses, and allied health professionals.

Certain courses are well suited to other adjacent professionals who might work with older adults, such as attorneys, fiduciaries, care planners, and professional caregivers.

Additionally, undergraduate and graduate students studying mental health with an interest in older adults would benefit from our courses.

Do you offer courses for people interested in topics related to older adults?2026-08-02T17:41:51-07:00

Yes. Some of our courses are well-suited for older adults and their families, such as adult
children, partners, or friends. These courses cover topics such as navigating family caregiving, the aging brain, and understanding dementia.

Are your courses appropriate for early career clinicians or even graduate students?2026-08-02T17:47:10-07:00

Yes. Our courses are designed to educate clinicians at all levels of experience and specialization, from early career psychologists seeking foundational knowledge to seasoned professionals expanding into geropsychology. Graduate students can learn about topics that are of interest and not covered in their graduate school program.

Do you offer advanced or specialty-level training?2026-08-02T17:47:53-07:00

Yes. We offer advanced-level courses, sometimes as a multipart series, to cover a topic with the depth required to increase one’s clinical skills.

Do your courses meet cultural competence, diversity, or social justice requirements?2026-08-02T17:48:30-07:00

Yes. Many of our programs satisfy state-specific requirements for cultural competence, diversity, social justice requirements, as well as requirements for aging-related or implicit bias education. These requirements vary by state and licensure type, so we recommend you compare the course material and objectives to your state’s licensing board standards. In California, our courses meet the Board of Psychology continuing professional development standards for cultural diversity/social justice because they focus on aging. Whether a course meets your licensure requirements for a certain topic area is up to the attendee to determine.

How do your courses support cultural competence in aging?2026-08-02T17:50:08-07:00

We integrate cultural, socioeconomic, and diverse identity-related considerations into every course. Our courses emphasize consideration of cultural and diversity variables, such as intersectionality in aging (known as gerodiversity), health disparities, the importance of inclusive assessment and communication strategies, and cultural variations in caregiving, decision-making, and end-of-life values.

Are you an APA-approved CE sponsor?2026-08-02T17:50:56-07:00

Yes. Insights Into Aging is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. We maintain responsibility for all programs and their content. The specific APA regulations are described in the Policy section of our website. Many states accept CE credits from APA-approved sponsors for mental health professionals who are not psychologists. Please check your state’s rules.

Do you offer live or on-demand programs?2026-08-02T17:51:39-07:00

We offer both formats.

Live courses, using Zoom, are synchronous and thus interactive with the instructor and other attendees. There is the opportunity to ask questions and make comments with the “chat” feature, which is monitored by someone other than the instructor. This ensures that the course material can be presented as planned and that questions are answered in a timely fashion.

and

On-demand courses, which we refer to as homestudy, are available for flexible scheduling and self-paced learning.

What if I have trouble accessing a course?2026-08-02T17:59:24-07:00

We offer technical support via email. Most issues can be resolved by refreshing your browser, checking your login credentials, or using a different device. If you are having trouble accessing a live course, we encourage you to check your internet connection and speakers. You can also email us at info@insightsintoaging.com and we will try to assist you as quickly as possible.

How do I register for a course?2026-08-02T17:53:37-07:00

On our website. All of our upcoming live classes and homestudy classes are listed there, with links to register and pay.

Live class registration includes the date and time in Pacific Time (PT). After you complete the registration and payment for the class, you should receive a confirmation email. If you do not receive this confirmation email, either in your inbox or spam folder, please contact us at info@insightsintoaging.com. The link to access the Zoom presentation and the course materials will be emailed the day prior to the course, for live courses.

Homestudy class registration generates an email with a link to open the class, along with any course materials you will need.

How long do I have access to a homestudy course?2026-08-02T17:54:16-07:00

There is no expiration date. Once you have purchased a homestudy course, it is yours to complete on your own time schedule.

How many CE credits do your courses offer?2026-08-02T17:55:02-07:00

Each course lists the number of CE credits awarded. The number of CEs is equal to the instructional time, per APA requirements. Most of our courses offer 3 hours of CE.

How do I receive my CE certificate?2026-08-02T17:55:48-07:00

Participants receive a CE certificate electronically via email after completing the full program. Attendance at live classes will be documented through the Zoom chat, which will be explained at the start of the class. The live monitor will be available for any questions related to attendance.

In addition, taking a course through homestudy requires passing a post-test, per APA requirements. You will have three chances to pass the test with a minimum score of 75%. If you need to retake the test, you will have access to the course material. Please note that the instructors write the post-tests questions without the use of “trick” questions to ensure that you have learned the material presented in the course.

Do you report CE credits to state boards?2026-08-02T17:56:29-07:00

No. We provide certificates that meet APA standards. Reporting requirements vary by state and type of licensure. Attendees are responsible for tracking CEs and submitting certificates to their licensing boards independently.

Do you offer group or organizational pricing?2026-08-02T17:57:59-07:00

Yes. We provide discounted rates for group registrations, healthcare companies, professional associations, and other organizations. Please contact us directly to discuss group rates.

Can I request customized, aging-related training for my organization?2026-08-02T17:59:02-07:00

Absolutely. We design customized workshops for hospitals, clinics, law firms, fiduciary groups, and community organizations. Please contact us to discuss your organization’s needs.